Contact Us
Have a question? You’ll likely find the answer below – if not, get in touch.
We’re a small UK team and we read every message.
Before reaching out, check the FAQs below, they cover most common questions.
If you still need help, use the form and we’ll get back to you as soon as possible.
How long does shipping take?
Tracked 24 is typically a next day service and Tracked 48 is a 2-3 day service. Free Shipping is sent via Tracked 48.
When will my order be dispatched?
All orders before 2pm are shipped the same day. Orders after 2pm are shipped the next working day.
Can I change or cancel my order after placing it?
If you need to make a change, contact us as soon as possible and we’ll do our best to help, but once an order is being prepared or has left us, changes may not be possible.
What if something arrives damaged or incorrect?
If something arrives damaged or isn’t quite right, get in touch and we’ll sort it out for you.
Do your products work for everyday car owners?
Yes. Every product we sell is designed with everyday car owners in mind. You don’t need specialist tools, experience, or hours to get great results.
How do I look after my towels and accessories?
Wash microfibre towels separately on a low temperature using a mild detergent. Avoid fabric softener and tumble drying on high heat. Let them air dry where possible, and store them clean and dry between uses.
For brushes and accessories, rinse thoroughly after use and allow them to dry naturally before storing.
That’s it, simple care keeps them performing properly for longer.
Where can I find my tracking information?
Once your order has been dispatched, we’ll email you a tracking link (sent to the same email you used at checkout). If you can’t see it, check your junk/spam folder.
Still need help?
If your question wasn’t answered above, drop us a message below.
We aim to respond within 1–2 working days.
